Welcome to the RealTEC Customer Support Portal

In order to support you more effectively, we utilise a support call logging system. Every support request is assigned a unique ticket number which you can use to track the progress of your call and any responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required, as all calls are tracked by your email address. We also need your postcode to help us identify the most suitable consultant in your area.



Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.



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